Refund policy

Return and Refund Policy

Effective Date: 06/05/26

At Hunt Laser™, customer satisfaction is important to us. Please read our Return and Refund Policy carefully before making a purchase.

By placing an order on our website, you agree to the terms outlined below.

1. Return Eligibility

We accept returns under the following conditions:

  • The return request is made within 30 days of delivery

  • The product has been faulty when delivered

  • The product is not damaged due to misuse, improper handling, or unauthorized modifications

  • Proof of purchase is provided

We reserve the right to deny returns that do not meet these conditions.

2. Non-Returnable Items

The following items are not eligible for return:

  • Used or damaged products

  • Products damaged due to improper use

  • Customized or special-order items

  • Clearance or final sale items

  • Items restricted by local law or regulation

3. Damaged or Defective Products

If your item arrives damaged or defective, please contact us within 48 hours of delivery with:

  • Your order number

  • A description of the issue

  • Clear photos or videos showing the problem

We will review the issue and may offer a replacement, refund, or store credit depending on the situation.

4. Return Process

To request a return, please contact us first at:

Support email: huntlasersupport@gmail.com

Please do not send products back without prior approval.

Once your return is approved, we will provide return instructions.

Customers are responsible for return shipping costs unless the item is defective or we made an error with the order.

5. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to the original payment method

  • Processing times may vary depending on your bank or payment provider

  • Shipping fees are generally non-refundable unless the return is due to our error

6. Order Cancellations

Orders may be canceled only before they have been processed or shipped.

Once an order has shipped, it must follow the normal return process.

To request cancellation, contact us immediately at:

Support email: huntlasersupport@gmail.com

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

We are not responsible for delays, losses, or failed deliveries caused by incorrect addresses provided during checkout.

8. Refused Deliveries

If a package is refused by the customer or cannot be delivered due to customer-related issues, shipping costs may be deducted from any eligible refund.

9. Legal Compliance

Customers are responsible for ensuring that laser pointer products are legal to own, import, and use in their local jurisdiction.

Refunds will not be issued for orders seized, delayed, or rejected due to local import restrictions or legal issues beyond our control.

10. Contact Us

If you have any questions regarding returns or refunds, please contact:

Support email: huntlasersupport@gmail.com

By purchasing from Hunt Laser, you agree to this Return and Refund Policy.